Complaints and Protest Policy

Any candidate wishing to register a complaint/protest regarding a course, examiner, examination result, or a Board decision must do so in writing within thirty (30) days of the event. The written complaint/protest must be specific with regards to location, person(s) involved (if any), date, and the exact nature of the complaint/protest. The written complaint/protest must be dated and bear the name and signature of the person making the complaint/protest.

All complaints/protests will be addressed by the NETTCP Executive Committee (excluding any members directly involved with the complaint/protest). All complaints/protests will be answered in writing within sixty (60) days of receipt and all decisions will be final.