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- NETTCP reserves the right to cancel or reschedule courses based on candidate registrations. If NETTCP cancels a course or changes the schedule, candidates will be notified within ten (10) days of the original scheduled course. If a candidate is unable to attend a rescheduled course the course fee will be refunded.
- If inclement weather is possible, candidates scheduled to attend a certification course should verify if the course will be held or cancelled. A decision will be made by NETTCP as soon as possible prior to the start of the course. Candidates can call NETTCP at 1-800-338-5535 or or check the NETTCP website to find out the status of a scheduled course or contact the hotel or facility where the course is scheduled to be held.