Privacy Policy

Your privacy is important to us, and maintaining your trust and confidence is one of our highest priorities. We respect your right to keep your personal information confidential and understand your desire to avoid unwanted solicitations. Please review our privacy policy to gain a better understanding of what we do with the information you provide us and how we keep it private and secure. 

A. Types of Information We Collect 

We collect certain personal information about you but only when that information is provided by you or is obtained by us with your authorization. We use that information to register you for training and certification classes, and to make your certification status available at your request.

Examples of sources from which we collect information include: 
  • interviews and phone calls with you
  • letters or e-mails from you
  • registrations submitted by you or by another person on your behalf
B. Use of Cookies 

NETTCP uses browser "cookies" for customer sessions. A cookie is a small file stored by the browser that can only be read by the same server that set it. NETTCP does not store any sensitive information, such as credit card numbers or passwords, in the cookies it uses. When NETTCP creates a shopping cart for a customer, it will set a cookie to associate the customer with a particular shopping cart. There are several situations, in addition to adding products to a cart, which will cause a shopping cart to be created, including registered customer log-in, or coming to the store from an associate link. If the customer has cookies disabled, the shopping cart will be linked to the customer's IP address.

If a registered customer logs in, a cookie is created that tells NETTCP who it is. This is a "session" cookie, which means it will expire as soon as the customer closes their browser, or does not do anything on the store Website for an extended period of time, or if the customer completes an order. 

When a customer selects tax, shipping, or payment method options, and then clicks on Checkout on the main shopping cart screen, these selections are stored in a cookie. This allows NETTCP to "remember" the customer's selections if they return to the store to place another order. The cookie will expire one year from the date it was created. If the customer's browser does not allow cookies, the "memory" feature will not be available. 

C. Parties to Whom We Disclose Information 

As a rule, we do not disclose personal information about our certification holders or former certification holders to anyone. However, to the extent permitted by law and any applicable state Code of Professional Conduct, certain nonpublic information about you may be disclosed in the following situations: 

To comply with a validly issued and enforceable subpoena or summons.

In the course of a review of our organization’s practices under the authorization of a state or national licensing board, or as necessary to properly respond to an inquiry or complaint from such a licensing board of organization.

As a part of any actual or threatened legal proceedings or alternative dispute resolution proceedings initiated either by or against us, provided we disclose only the information necessary to file, pursue, or defend against the lawsuit and take reasonable precautions to ensure that the information disclosed does not become a matter of public record.

To provide information to affiliates of the organization and nonaffiliated third parties who perform services or functions for us in conjunction with our services to you, but only if we have a contractual agreement with the other party which prohibits them from disclosing or using the information other than for the purposes for which it was disclosed.

D. Confidentiality and Security of Nonpublic Personal Information 

Except as otherwise described in this notice, we restrict access to nonpublic personal information about you to employees of our organization and other parties who must use that information to provide services to you. Their right to further disclose and use the information is limited by the policies of our organization, applicable law, our Code of Professional Conduct, and nondisclosure agreements where appropriate. We also maintain physical, electronic, and procedural safeguards in compliance with applicable laws and regulations to guard your personal information from unauthorized access, alteration, or premature destruction. 

E. Contact Information

Please contact us if you have any questions.
  • Phone:  800-338-5535
  • E-Mail:
  • Mail:     NETTCP, PO Box 419, Winchendon, MA 01475